Careers at Sound Travel- London based Travel Executive - Ocean Beach Ibiza
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Travel Executive

London based, starting ASAP

 

A new role has become available due to a number of exciting opportunities for Sound Travel. We are looking for someone who ticks the boxes-

 

  • Eye for detail- be able to spot a typo or web link not working before it’s an issue

  • Tech savvy- you’ll use social media and know about latest online trends

  • Confident- to share your opinions and ideas within our small team

  • Music and live event enthusiast- you’ll have a real interest in what we are trying to achieve

  • Self starter- you act upon your initiative

 

The role is extremely varied, no two days will be the same, but you can expect some day to day tasks to include-

 

  • Answering telephone calls, emails, live chat and social media enquiries

  • Following up on sales leads to ensure conversions (no cold calling)

  • Data entry- updating ticket stock and hotel inventory to reflect new events added

  • Cross check reservations made within our booking system with payment system

  • Chasing and processing balance payments

  • Creating social media posts and newsletter content

  • Conducting market research and competitor price analysis

  • Assisting Operations Manager with supplier reporting and reconciliations

  • Researching potential opportunities for the business


You'll hit the ground running so we'd ask for at least-

  • One year customer service experience in an office environment

 

And ideally you'd also have-

  • Experience working in a very small team and to tight deadlines

  • Travel industry experience- using booking systems, working hoteliers and other suppliers

 

What's in it for you?

As well as a competitive salary, holiday allowance and pension scheme, you'll be working as part of a very small team at an exciting time for the business, you'll help grow and shape what we do, the opportunities for learning and developing your career are endless. On top of this are the perks that come from working within the live music and events industry which can include gig tickets, VIP treatment and overnight stays.

If this sounds like a role you'd be interersted in, please send your CV and a short cover letter explaining why you think you'd be the perfect fit for Sound Travel to help@soundtravel.co.uk

 

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